In our daily life, we’re often engaged in conversations with our partners, friends, couples, or opponents. Have you ever, in that conversation, felt that you’re dominant over your counterparts? You talk much more than them and listen less.
This happens with me. I talk too much and I realize that it’s one of my weakness. I have been trying to talk less and listen more, especially in certain occasions. Two years ago, my tutor in an official training shared his experience to be an active listener.
Active listener is that involves in active listening activity. Active listening is a way of listening and responding to another person that improves mutual understanding. When talk to somebody, we often don’t listen to them attentively. We’re often distracted and not focus. The conversation doesn’t get our attention.
Becoming an active listener is not easy, but of course we can learn step by step. According to several sources, I share several steps:
1. Pay attention to others’ behavior and body language
2. Listen attentively what others say and feel their emotion
3. Having heard them, then paraphrase their statements
4. We need to ask clarification sometimes
5. State you view (if you want to) but after they say all thing
Active listening has several benefits such as avoid misunderstanding, makes us to listen to others attentively, and cause people to be more open up. This strategy is used widely to scrutinize cross-cultural conflict but in every day life, it’s very useful to improve the quality of relationship between us and our nearest persons.